Code of Conduct

Our team are required to follow the Your Local Handyman® code of conduct at all times. This ensure's we continue to provide the best possible service to all our clients.

  • To display a polite and professional attitude at all times

  • To arrive on site promptly at the agreed time

  • To show courtesy, integrity and honesty at all times

  • To give immediate notification of any expected delay in arrival

  • To ensure that specific customer requirements are fully understood

  • To work efficiently in a planned, methodical manner, ensuring any disruption is effectively minimised

  • To ensure adequate measures are taken to protect fixtures and fittings.

  • To comply fully with health & safety regulations

  • To handle any customer dissatisfaction in a courteous, respectful and objective manner.

  • To provide all customers with the opportunity to comment on the quality of service received.

YLHandyman Ltd Company Number: 08834250

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