Code of Conduct
Our team are required to follow the Your Local Handyman® code of conduct at all times. This ensure's we continue to provide the best possible service to all our clients.
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To display a polite and professional attitude at all times
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To arrive on site promptly at the agreed time
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To show courtesy, integrity and honesty at all times
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To give immediate notification of any expected delay in arrival
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To ensure that specific customer requirements are fully understood
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To work efficiently in a planned, methodical manner, ensuring any disruption is effectively minimised
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To ensure adequate measures are taken to protect fixtures and fittings.
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To comply fully with health & safety regulations
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To handle any customer dissatisfaction in a courteous, respectful and objective manner.
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To provide all customers with the opportunity to comment on the quality of service received.