Code of Conduct

Our team are required to follow the Your Local Handyman® code of conduct at all times. This ensure's we continue to provide the best possible service to all our clients.

To display a polite and professional attitude at all times
To arrive on site promptly at the agreed time
To show courtesy, integrity and honesty at all times
To give immediate notification of any expected delay in arrival
To ensure that specific customer requirements are fully understood
To work efficiently in a planned, methodical manner, ensuring any disruption is effectively minimised
To ensure adequate measures are taken to protect fixtures and fittings.
To comply fully with health & safety regulations
To handle any customer dissatisfaction in a courteous, respectful and objective manner.
To provide all customers with the opportunity to comment on the quality of service received.